Terms of Use

These Terms of Use ("Terms") are an agreement between you and Harmonic Collective LLC ("Harmonic Collective", "we", "us") and govern your use of the Tap In iOS app and the tap-in.ai website (together, the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

What Tap In is

Tap In lets groups make decisions quickly. A member sends a Tap, such as an availability request, a yes/no question, a vote, a multiple choice question, or a short text prompt, and the group's members respond. Content you send in a group is visible to that group's members.

Eligibility

You must be at least 13 years old to use the Service. If you are under 18, you may use the Service only with the consent of a parent or guardian. By using the Service you represent that you meet these requirements.

Your account

You are responsible for your account and for keeping your credentials secure. Provide accurate information when you sign up, and let us know if you believe your account has been accessed without your permission. You may delete your account at any time from within the app.

Subscriptions and free trials

Some features require a paid subscription (currently the Coordinator and Pro plans, offered monthly and annually). Current pricing is shown in the app before you subscribe.

Billing. Subscriptions are purchased through Apple and billed to your App Store account. We never see or store your payment details.

Free trials. Where offered, a free trial converts to a paid subscription at the end of the trial period unless you cancel at least 24 hours before it ends.

Auto renewal. Subscriptions renew automatically unless auto renew is turned off at least 24 hours before the end of the current period. Your App Store account is charged for renewal within 24 hours before the current period ends.

Cancellation. You can manage or cancel your subscription any time in your App Store account settings. Cancelling stops future renewals; it does not refund the current period.

Refunds. Purchases are processed by Apple, and refund requests are handled by Apple under its policies.

Changes. We may change subscription pricing or features going forward. Price changes will not affect a period you have already paid for, and Apple will notify you of price changes as its policies require.

Your content

You own the content you create in the Service, including Taps, options, and responses. You grant us a limited license to host, store, display, and transmit your content solely to operate and improve the Service. We do not use your content for advertising, and we do not sell it. You are responsible for the content you create. Do not post content that is unlawful, infringing, harassing, or that you do not have the right to share.

Acceptable use

You agree not to misuse the Service. This includes not attempting to access other users' accounts or data, not interfering with or disrupting the Service, not reverse engineering the app except where the law permits it, not using the Service to send spam or abusive content, and not using the Service for any unlawful purpose.

Our intellectual property

The Service, including the Tap In name, logo, app, and site design, belongs to Harmonic Collective LLC and is protected by intellectual property laws. These Terms do not grant you any right to use our trademarks or branding.

Third party services

The Service relies on third party providers, including Supabase for backend infrastructure, RevenueCat for subscription management, and Apple for payments and app distribution. Their services are subject to their own terms.

Apple specific terms

These Terms are between you and Harmonic Collective LLC, not Apple. Apple has no obligation to provide maintenance or support for the app and is not responsible for the app or its content. Apple is a third party beneficiary of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. government embargo and are not on any U.S. government list of prohibited or restricted parties.

Termination

You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms or if we discontinue the Service. Sections that by their nature should survive termination, such as those covering content licenses, disclaimers, and limitation of liability, will survive.

Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non infringement. We do not warrant that the Service will be uninterrupted or error free.

Limitation of liability

To the fullest extent permitted by law, Harmonic Collective LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from your use of the Service. Our total liability for any claim arising out of the Service will not exceed the amount you paid us in the twelve months before the claim arose, or one hundred dollars if you have paid nothing.

Indemnification

You agree to indemnify and hold Harmonic Collective LLC harmless from claims arising out of your content, your use of the Service, or your violation of these Terms.

Governing law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of laws principles. Any dispute arising under these Terms will be brought in the state or federal courts located in Massachusetts, and you consent to their jurisdiction.

Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the effective date above and, where appropriate, notify you in the app or by email. Continued use of the Service after a change means you accept the updated Terms.

Contact us

Harmonic Collective LLC. Email: hello@tap-in.ai