Privacy Policy
Tap In is a group coordination app made by Harmonic Collective LLC ("Harmonic Collective", "we", "us"). This policy explains what information we collect when you use the Tap In iOS app and the tap-in.ai website (together, the "Service"), how we use it, and the choices you have. We keep this simple and honest: we collect what the Service needs to work, and we do not sell your personal information.
Information we collect
Account information. When you create an account we collect your name, email address, and a password. Passwords are handled by our authentication provider and are never stored in plain text.
Content you create. The Service exists so groups can make decisions together, so we store the content you create and the responses you give: groups you create or join, Taps you send (such as availability requests, yes/no questions, votes, multiple choice questions, and short text prompts), the options within them, and your answers. This content is shared with the members of the group it was sent to; that is the point of the app.
Purchase information. If you subscribe to a paid plan, the purchase is processed by Apple through your App Store account. We do not receive or store your payment card details. We receive subscription status information (such as which plan is active, trial status, and renewal state) through our subscription management provider so the app can unlock the features you paid for.
Device and usage information. We collect basic technical information needed to run and troubleshoot the Service, such as device type, app version, and logs of requests to our servers.
How we use information
To provide the Service: delivering Taps to your groups, collecting responses, and showing results. To operate your account: signing you in, sending account emails such as verification and password reset. To manage subscriptions: unlocking paid features and honoring free trials. To keep the Service working: debugging, security, and preventing abuse. To respond when you contact us for support.
We do not sell your personal information, and we do not use your content for advertising.
How information is shared
Your content is shared with the members of the groups you send it to or respond in. Beyond that, we share information only with the service providers that run the Service on our behalf: Supabase, which provides our database, authentication, and backend hosting; RevenueCat, which manages subscription status; and Apple, which processes all payments through the App Store. These providers process information only to provide their services to us. We may also disclose information if required by law, or to protect the rights, safety, or property of our users or others.
Data retention and deletion
We keep your information for as long as your account is active. You can delete your account from within the app, or by contacting us at the address below. When your account is deleted, your personal information and content are removed from our systems, except where we are required to retain records by law. Responses you contributed to other people's Taps may persist in aggregate results without your identity attached.
Security
We use industry standard measures to protect your information, including encryption in transit and access controls on our systems. No online service can guarantee perfect security, but we take protecting your data seriously.
Your rights and choices
You can access and update your account information in the app. You can request a copy of your personal information, ask us to correct it, or ask us to delete it by contacting us. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act or the EU General Data Protection Regulation, and we will honor requests made under them.
Children's privacy
Tap In is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has created an account, contact us and we will delete it.
International users
The Service is operated from the United States, and information we collect is stored and processed there. If you use the Service from outside the United States, you understand that your information will be transferred to and processed in the United States.
Changes to this policy
If we make material changes to this policy, we will update the effective date above and, where appropriate, notify you in the app or by email. Continued use of the Service after a change means you accept the updated policy.
Contact us
Harmonic Collective LLC. Email: hello@tap-in.ai